Privacy policy

🔒 Privacy Policy

ArtsySilverCrafts ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you shop at artsysilvercrafts.com.

Information We Collect

You provide directly:

  • Name, email address, phone number
  • Shipping and billing address
  • Order history and purchase records
  • Messages sent through our contact form or email

Collected automatically:

  • IP address and browser type
  • Pages visited and time spent on site
  • Device type and operating system
  • Referring website

We use cookies to improve your browsing experience. You can manage cookies through your browser settings at any time.

How We Use Your Information

  • To process and fulfil your orders
  • To send order confirmations, shipping updates, and delivery notifications
  • To respond to your queries and provide customer support
  • To improve our website and product range
  • To send marketing emails, if you have opted in (unsubscribe at any time)
  • To comply with legal obligations

Sharing Your Information We do not sell, rent, or trade your personal data. We share it only where necessary:

  • Shipping carriers — to deliver your order
  • Payment processors — to handle transactions securely
  • Analytics tools — anonymised data only
  • Legal authorities — if required by law

Data Retention We retain your information for as long as needed to fulfil your order and meet legal obligations. You may request deletion of your data at any time by emailing ravijewels@gmail.com.

Your Rights Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing at any time

To exercise any of these rights, contact us at ravijewels@gmail.com.

Security We use SSL encryption to protect all data transmitted through our website. No method of internet transmission is 100% secure, but we take every reasonable step to protect your information.

Changes to This Policy We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes are posted means you accept the updated policy.

Contact Questions about privacy? Email us at ravijewels@gmail.com.